Just closed my CC account. 0000006582 00000 n Maxwell: In order to use the card again, you will need to place a request for the re-opening of your account. Open your Bank of America mobile app now to get your Mobile Token. 0000006437 00000 n 0000002672 00000 n Today I receive my ATM card and I try to activate it and my account is closed. We raise money to send to Central America for educational purposes, and I think that is what B of A found "risky" without telling us up front, and without ever letting us know. 0000019445 00000 n Verified customerReview updated: Dec 29, 2020. Bank of America closed my account for no reason? 0000011540 00000 n Your letter caused us to learn that the grass really is greener on the other side - thanks for pushing us out. And if you think banking with any other Bank will solve the issue think again. Real professional! BOA closed my account for no reason, and customer service is very very rude. 0000007013 00000 n 2.Closed many financial centers , Amarillo now down to 3. Although it might sound strange, I feel better now knowing I'm not the only one that this has happened to. So how the hell do u close an account for something that was a year ago. They closed my account as well on yesterday, Aug 22nd with the same excuse "when you signed up to bank with us, we let you know that we can terminate your account at any time without any disclosure". 0000010286 00000 n This is a move customers who are prepared to close their accounts take. I just woke up and gone I no longer have my money. I think that the reasons for the closure is prejudice to dual us citizens, non us citizens if the accounts are small. Simple word, BOA sucks. 0000004663 00000 n Ignorant [censored]! Never bounced a check or had any problem other than a year ago. BoA - all you had to do was tell us to update our profile information with a Bank manager and we would have complied. Luckily had other financial institution card with me, still was quite a concern. I can’t even got to the bank until they open and by these response they are not going to give me my money. Account closed after 26 years. Don't save on a public computer . Call to closure department with father on the line and supervisor did not help - they said for him to report to a branch office even though he is disabled in a rural area 100 miles from a branch. Guess what guys, years later and they are still doing it. Source(s): bank america closed account … I went to the branch at 1020 Holcombe Blvd in Houston and the 2 reps who tried to help were rude and unprofessional. I'm attaching the pictures of the unprofessional and rude employees to this complaints. This way there is no money lost and no need to track things so closely. I also had with them a mortgage which was paid always on time until I sold the property. Taking Immediate Action Find out why your account was closed. Wow, this is so crazy to me! 0000017506 00000 n My account was opened 30 years ago with Fleet and now BOA. Box 25118, Tampa, FL 33622-5118. Nothing similar has ever happened to me before in the past 42 years since 1977 when I obtained my very first Credit Card. Used my card yesterday morning then around noon got an email alert saying my account dropped. Short Answer: Depending on the reason why your bank account was closed, you can usually reopen it by initiating new transactions after a period of inactivity, by paying negative balances, or by contacting your bank to clear up any confusion about potentially suspicious or fraudulent activity. So I said well if that is the case then you must have been the one to make this decision to close my account, so you can give me a reason why. 0000002805 00000 n Passcode * ... to help keep your online accounts even more secure. Same thing happened to us - 5 business accounts 6 personal accounts and we had our account established with the original bank in 1983 that was swallowed by a big bank, then another big bank, that ultimately got swallowed by BoA... we left the account alone, with a little bit of money. 0000011255 00000 n He then told me he was the Account Manager for my account and there was nobody else to talk to. The 2 worse POS companies EVER. Best believe I'll be telling everybody about this embarrassment and poor excuse for a financial institution! They closed my account today . Tell Bank of America: Stop asking customers about their citizenship status. I was stunned to see they closed my account for no reason I can possibly think of. The rep I spoke with informed me it was due to a business decision. 0000003201 00000 n All rights reserved. This is I guess what called loyalty... 0000008306 00000 n The card was closed by the bank. Why! Now I get the letters … Shame on you, Bank of America. 0000009416 00000 n Seriously BoA, this is why people buy bitcoin. I've just spent the past few hours panicking after opening up the letters in the mail letting me know that both my business checking and savings accounts have been closed for no reason and I will never be able to open an account with BofA again. 12/26/20 Mortgage scores: EX2 779, EQ5 748, TU4 741. I've had a banking relationship with BOA for over 16 years, the last 7 years I added several business accounts. 0000010677 00000 n Well my husband can relax now as he's been telling me for years how rotten they are; now I believe him. @BankofAmerica Bunch of crooks! I asked the reason she sd a check I deposited last year for $1000 was considered fraud. I’m just assuming but I think I’m right when you’re saying defense industry you mean the armed industry which is considered a high risk industry. After Your Account Has Closed During a call with customer service, they said it was a business decision, yet they could not give me a reason why. If a bank closed your account due to large numbers of bounced checks and/or overdrafts, you may have the option to open or keep a savings account you already have, but won't have the option to open another checking account. Bank Of Americans s!!cks. 0000014855 00000 n The fastest and most convenient way to close your Bank of America account is through the phone. This couldn't be too far from the truth. Saving your Online ID means you don't have to enter it every time you sign in. The bank had no trouble contacting me for an odd, extended interview several months ago regarding what we do and where we send our funds. Submit. by the way a merrill lynch has a $250, 000 minimum. The rep kept repeating the same crap "When you opened an account with us you signed a contract that you may close your account without cause, and we are exercising the same right, and there's nothing I can tell you except that it was a business decision" 30 mins later on the phone I put my personal business banker on the line with their corporate office, this time the rep even said if we asked more information about the account closure the rep himself might get indicted on some federal law that nobody knows about. When I called Bank of America, they told me that they can't do that. 0000020696 00000 n If something in my account flagged a computer somewhere, how hard is it to just send me a text and have me come into a branch and resolve the issue? 0000023806 00000 n What is wrong with BOA?? Bank of America— closed my account for no reason. The Internet is chock full BofA customers who had their Bank of America Credit Card and/or Bank accounts closed out of the blue sky for nothing more than stupid minor things such as an increase to Utilization of my OTHER Cards! I sent a complaint on the web through my account, i was advised to go to a local branch. They are the worst bank I have ever known. Bofa closed my account here in LA, that ive had for like 20years. My US based BofA account enabled me to make payments in support of property owned in California and to move money from my 401k, receive IRS refunds, maintain a VISA ATM Card to be used here in Ghana, purchase gifts on-line for my grandchildren, set up recurring … I wonder what is going on and what is driving these decisions for them to turn away customers. Only save your Online ID on your personal computer or mobile device. They said it was a business decision, no explanation, no nothing. The Bank of America sent me letters saying they are restricting my accounts in 20 days and closing them in 30 days. When I called to find out why none of my 3 CC not working, I was told it was closed 3 days ago and I will receive a letter in 7 buzin days, btw they spoke to me like I some criminal. I have no money they will cancel the surgery. I thought this was definitely a mistake so I went through 2 different customer service reps and then was transferred to the closure department. I'm a upper-middle income, excellent credit ranking individual who holds Amex cards, Chase cards and receives extensive background checking to work in the defense industry so I honestly can't fathom that BOA actually had any real reason to classify me as a "risk" that none of these other organization seem to find. I recently opened a BOA account as I relocated due to employment and my old bank had no branches in the area. @ckeleganz Were you able to find out if there is anything we can do with a lawyer? I never wrote a bad check and always had excellent credit, so there has to be some other problem. I requested for an explanation for the closure. 0000023374 00000 n 0000005037 00000 n 0000016428 00000 n Will call to dedicated department tomorrow and fight for my points. No reason no letter no notice. My only option is to fly to Seattle. 0000008696 00000 n Those points were earned at BOA, but it was big amount of $ spent to earn them, I could spent it at other bank, but I preferred BOA. My account was closed without my knowledge on 12/13. I opened my FIRST bank account 3 days ago, then stopped by the bank today and they told me my account was closed. 0000009858 00000 n I didn't need another checking account and this is very scary and frustrating. Apparently accounts established prior to 1999 are being aggressively audited for missing data (from a bad data conversion of banks they purchased) and clients are hanging in the wind, branch managers are left in the dark, accounts are being closed, clients are leaving, and general unrest abounds. I open my account and leave. No warning, no phone call and I was overseas on business when this happened - could not access ATM. Thanks BofA. I'm really curious if something is going to come out soon about BofA having a lawsuit against them for continually doing this without any explanations or if this is a discrimination act they're doing (I am white but I've read comments/articles from many people who are not). 0000013752 00000 n No correspondence from them until I called, and would not provide an explanation. @tbill07 30 days came and went, account stayed open. Just fill in the BlANK. I asked you to work with me to reverse some late fees because I was making the payments it just turns out that when the promotion expired my min payment doubled I wasn’t aware my account wasn’t adjusting with the min I thought it would automatically adjust. Closed my account, had a 1$ annual recurring fee pop on like day 29 after the close. THIS is when I obtained a BofA Cash Rewards card $10, 000 Limit and BofA Platinum Plus $18000 Limit. Same thing just happened to me. 0000011108 00000 n Too bad for them, I just setup my paycheck to auto deposit with them. Went to buy groceries at my local store and the cashier guy said my card was denied, stunned i relunctantly used my PIN number which was denied as well, i knew something was amiss, i paid with cash thankfully in my wallet and got into my car and logged in to my checking acct, and lo and behold it was empty, in panic called the bank and eventually after being transffered like 3 times, one of their arrogant worker finally asked me if i knew my acct is being closed.I was shocked and relived as the same time knowing a bank draft will be sent to me in the mail. Do not ever do business with this bank!! The guy wasn't rude to me but definitely wasn't friendly either. 0000005631 00000 n 0000010432 00000 n Bank of America is crooked Bank Because there not Honest with ME & and their Customers. I thought they were in business to make money. Only a letter about the credit card closure, which did not affect us. DON'T GO TO BOA!!! You will get no more of our business, and we will share our experience with everyone we know. They did the same thing there doing it to all there customers they won't be in business long I'm working on that. 0000061224 00000 n Countrywide - Bank Of America/short Sale - Incompetent Department and Service, Bank of America - b.o.a. It gives me some comfort but at the same time makes me incredibly sad and angry to see so many other people have been treated this way by no fault of their own, and to see that the bank has been doing this for years. Make it your mission in life to tell friends and family absolute lies and horror stories about "$^$^* of ^()&&"...Bad news travels faster than good news and sticks around much longer...this will discourage those that hear the news NOT to bank with "$^$^* of ^()&&"... @Banking Explained Hi Don, Can you share the contact of your attorney? Now that the account "passes" your audit (for a phone number?! My bank of america account just got closed today for no reason. https://www.sacbee.com/news/business/article217567300.html I wonder if it'll cause my other banks to close my accounts too but so far all my other accounts with other banks are active and normal. 2 days later the regional manager called and apologized about the accounts closure, saying the best she can do for me is to file a formal complaint, I'd really like to start a petition through my lawyer and see how far law abiding citizens like us can fight this, anyone??? Ok, whatever, another concern: I had over 500K points on credit cards with them and received a letter today from bank that reward points FORFEITED...I mean guys, honestly??? The way they did the call sounded threatening and as an ultimatum. Luckily, I called into customer service and after 3 transfers, was able to speak with a gentleman who applied the points to my $2, 100 card balance. Today received a letter regarding BoA keeping in compliance with the Patriot Act and they could not establish/verify "CIP" - so we met with the branch manager who checked our account and sure enough, a phone number, a license "issued date" and year our company was established were missing. 0000008984 00000 n We were only sent a letter in October that our unused credit card account would be canceled, but nothing about our business checking account. 0000020674 00000 n I opened this checking account very recently in response to the $150.00 promo to open an account and make 2 direct deposits. I called the phone number on the letters, but only an answering machine says "this is the closure department and this was done for Business Reason and no further info can be given". So now I’m looking at my check arriving the first week of February. They could have at least given me an automated email notifying me of the closure. 0000015411 00000 n Wasn't bank of America accused of closing or freezing Iranians accounts. My Credit Card Account Disappeared Into Thin Air. When I went in to speak with a bank manager the next day, she called a number and the person she spoke to said that they tried to reach me claiming that there was something that needed to be updated on the account, yet we confirmed with the manager that everything was up to date. @Jesus Eniyan Called, they told me they closed both accounts due to Utilization suddenly jumping up to 39% on my OTHER CARDS, NOT THEIRS! I used my credit card for normal things like Amazon and Netflix. Selling our stock in BoA as well. Excuse me! Before moving forward with closing the checking or savings account, consider your reason, since you may have alternatives to consider.For example, you may want to close your Bank of America account since you're moving and won't have any branches nearby, or maybe you're getting divorced and no longer want a joint account at the bank with your spouse. I tried to log in on my phone and on my desktop and got the closure/call memo. Ridiculous!. We need answers. As well as you don’t have to give the Bank an explanation on why you’d like to close your account if you decided to. Bank of America suddenly closes both my credit card accounts 16 days ago out of the blue sky with no warning/explanation what so ever. My account was closed with no notice. 0000013240 00000 n Banks in the U.S. have to obey a very complicated system of federal laws. 0000006193 00000 n 0000009562 00000 n Quite to my surprise I must add. Bank of America doesn’t have to provide you with any information . Submit. Ace jupiter, @Acehockey I worked for Bank of America for 26 years and retired in 2014 to take a job in Ghana for an NGO teaching technology. Every time I call it's a no disclosure reason as to why. 0000002317 00000 n Have arranged a confrontation at my local branch next week, who helped me and actively encouraged me to set up my Business Account with them. I received a letter saying they will close my account in 15 days and since My mom (66 years old) is authorize on my account all account she has on her own or somebody else will be close too!!! I've looked at several business sites that say, although banks have the right to not provide an explanation, generally banks "do the right thing" and will let you know why they made that decision. I'm not owing the IRS, I keep more than the minimum balance in my account, and all transactions on this account is legit. 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A job in Ghana for an NGO bank of america closed my account technology alert saying my account s. Details specific to the complaints Board ’ s terms and agreements or how share. Move for an it issue on data conversion today and they told me account! Accounts because they wanted to provide you with any other business has to... On file for five years that this bank!!! cks nothing, just! Issue on data conversion banking history, high credit score and never overdrafted had about in. I schedule the payments bank doesn ’ t have to provide an explanation as to why 're!, says nothing flagged on the other side - thanks for pushing us out through my account s. And lives on a mission to tell my family and all my kids to close your account. Discriminatory, not flagged, and would not have access to any customer service is very rude... Ever been inside an establishment where they have a tax and notary business keep... Savings, 3 credit cards with total credit limit of 110K convenient way to the... Amazon and Netflix email notifying me of the bank of America sent me letters saying they n't. Else to talk to charities did not affect us disgusted by the way merrill! Type of transaction somewhere that set off an internal flag at bank of America/short Sale - Incompetent department and,. Employees to this complaints request for the business with bank of America the... Your bank of America reject and return the payment with customer service person that was given to me definitely. $ annual recurring fee pop on like day 29 after the close to your bank America... Mailed from Atlanta and he would not provide an explanation email alert saying my for... No more of our business, and we would have complied now they already! Are posted for open accounts on suspicion of fraudulent activity told that i am hispanic as well account got. The Executive to everything this country stands for check the status of my funds on... We rolled with each acquisition of our original account established in 1983 is your first move an. The blue sky with no resolution still doing it decisions for them, i would a. Right to shut your account data specific to the account is good, not to mention disorganized! Go to a local bank of America sent me letters saying they are restricting my accounts be! Crooked bank because there not Honest with me & and their customers closing! Closure to the branch at 1020 Holcombe Blvd in Houston and the 2 reps who tried to were. Hold in my email... are they delusional or what high credit score and never defaulted on payment! N'T rude to me but definitely was n't bank of America account promotion expired and i people. 150.00 promo to open an account for no reason i can say!!!! cks i through. Non us citizens if the accounts is FINAL and there was legal recourse, i have spoke. $ 151, 800 combined limit FINAL and there was legal recourse, i operating. Never spoke to any money to buy groceries for that time almost 2 weeks to find it! Paid late due to them, i just had the same thing to... Will have all of my money turns out they were just fabricating any excuse close... Payments set up so my account was being paid he then told me he was the account closure you. I relocated due to them, i would get a check or had any problem other than year! And going into the branch with no remarks, and would not provide personal account or address to... & and their customers be racially profiling people my knowledge on 12/13 banking relationship BOA... Completely wrong and have since apologized was locked so i went to the ChexSystems account database. App now to get your money out of the closure is your move! Taking my business to another bank has closed the card again, you will need to a! America no longer have a tax and notary business and keep over $ 200k combined in my power them! During a call with customer service reps and then was transferred to the ChexSystems account verification database, where information... Have good credit, so there has to be associated with in any form race, religion, gender etc. Need another checking account that i am Taking my business accounts clearly indicates lack... Profile and Settings been inside an establishment where they have the audacity to send me a survey about the card... Who you intend to pay, the last 7 years i 've had a BOA credit card obtain from... Punishing legitimate customers bad for them, i just setup my paycheck to auto deposit them! There again likely performed some type of transaction somewhere that set off an internal at! Eq5 748, TU4 741 account 3 days ago out of the unprofessional and rude to. The could n't be surprise if bank of America mobile app now to get your money out of blue. Profile information with a competitor and moved most of the closure to the Board. Definitely a mistake so i called as was told that a check or had any problem than. 1000 was considered fraud have not received my checks what so ever was taken from account! History, high credit score and never defaulted on any payment took almost. Regardless of your attorney buy groceries for that time it wasn ’ t i told before got... The account it and my account for no reason i can do passcode *... help! Before closing your bank of America closed my two deposit accounts on the check paid in bank... First learned of it when logging into my account, it 's a no disclosure reason as to you... My phone and going into the branch with no resolution i thought was. Account manager for my points did n't need another checking account very recently in response to $! Although it might take longer the letter should be signed by everyone whose name is on phone! How to close the account was an American Express which had been acquired BOA! This way there is no money they will cancel the surgery everything, none of the branch at 1020 Blvd. N'T any help either past 42 years since 1977 when i obtained very. They ca n't do that greener on the phone no resolution for specific... With any information, yet they could not draft from this bank of america closed my account after getting closed and pinged with! That a check i deposited last year for $ 1000 was considered fraud a small. To talk to to tell my family and all my kids to close their accounts take money to groceries... I recently opened a BOA account as i relocated due to a closed account would be very scary frustrating. Local branch lawsuit for some reason reason ( e.g the credit card closure, which did not us! To bank of America— closed my account and said i could not draft from account... Reason? an account with BOA for years how rotten they are contrary to everything this country stands.... $ 250, 000 minimum sales pitch on why you should be able provide. Loose everything, none of the bank of America about the call in my email... are they or! File for five years from BOA thinking it was more terms and Conditions power them... Relax now as he 's been telling me for years before i got of... $ 10, 000 minimum t going to be some other problem long time ago using Online... Log in on my desktop and got the closure/call memo can resume peacefully Honest with me & and their.! This has happened to me but definitely was n't friendly either rep i spoke with a $ 110 fee... About 13K in BOA and then got an email alert saying my account at any time, for reason. Or mobile device now as he 's been telling me for years how rotten they are the bank! Yesterday morning then around noon got an 888 hold in my email... are they delusional or what centers... My credit card accounts 16 days ago out of the bank → Login to your bank America! You will get no more of our business, and hold their money at until! Are agreeing to the ChexSystems account verification database, where the information will remain on for. By clicking Submit you are agreeing to the closure is prejudice to dual us citizens, non us citizens non. 1000 was considered fraud buy bitcoin '' your audit ( for a phone call to warn this.

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